Clear and Transparent Terms
Our terms outline the rules and guidelines for using OncoPA Solutions' prior authorization platform and related services.
Agreement to Terms
By accessing and using OncoPA Solutions' platform and services, you agree to be bound by these Terms of Service ("Terms"). These Terms constitute a legally binding agreement between you and OncoPA Solutions ("Company," "we," "our," or "us").
If you do not agree to these Terms, you may not access or use our services. We reserve the right to modify these Terms at any time, and your continued use of our services constitutes acceptance of any modifications.
Service Description
OncoPA Solutions provides a comprehensive prior authorization management platform designed specifically for oncology clinics. Our services include:
Cancer Treatment Pathways
Access to comprehensive cancer treatment pathways and documentation requirements
Prior Authorization Documentation
Standardized forms and checklists for prior authorization requests
Multi-User Access
Team collaboration tools and user management features
Usage Analytics
Track usage patterns and optimize workflow efficiency
User Accounts and Registration
Account Creation
To access our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
Account Security
You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss arising from unauthorized use of your account.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.
Acceptable Use Policy
Permitted Uses
- Accessing cancer treatment pathways for legitimate medical purposes
- Using prior authorization tools for patient care
- Collaborating with authorized team members
- Generating reports for workflow optimization
Prohibited Uses
- Sharing account credentials with unauthorized users
- Attempting to reverse engineer or copy our platform
- Using the service for any illegal or unauthorized purpose
- Interfering with the proper functioning of the platform
Privacy and Data Protection
Data Collection
We collect only the data necessary to provide our services and improve user experience. See our Privacy Policy for detailed information about data collection and usage.
HIPAA Compliance
We are committed to maintaining HIPAA compliance and protecting patient health information according to applicable healthcare regulations.
Data Security
We implement industry-standard security measures to protect your data, including encryption, access controls, and regular security audits.
Intellectual Property Rights
Our Intellectual Property
All content, features, and functionality of our platform, including but not limited to text, graphics, logos, and software, are owned by OncoPA Solutions and are protected by copyright, trademark, and other intellectual property laws.
Limited License
We grant you a limited, non-exclusive, non-transferable license to access and use our services in accordance with these Terms. This license does not grant you any ownership rights.
User Content
You retain ownership of any content you create or upload to our platform. By using our services, you grant us a license to use, store, and process your content as necessary to provide our services.
Payment Terms
Billing Cycles
Subscription fees are billed on a monthly or annual basis, as selected during account setup. All fees are due in advance.
Payment Methods
We accept major credit cards and other payment methods as specified during checkout. All payments are processed securely.
Refunds
Refunds are handled on a case-by-case basis. Contact our support team within 30 days of billing for refund requests.
Late Payments
Accounts with overdue payments may be suspended until payment is received. We reserve the right to terminate accounts for non-payment.
Limitation of Liability
Service Availability
While we strive to maintain high service availability, we do not guarantee uninterrupted access to our platform. We are not liable for any downtime or service interruptions.
Medical Advice Disclaimer
Our platform provides tools and information for prior authorization processes. We do not provide medical advice, and all medical decisions should be made by qualified healthcare professionals.
Limitation of Damages
To the maximum extent permitted by law, our liability for any damages arising from your use of our services is limited to the amount you paid for the services in the 12 months preceding the claim.
Termination
Termination by You
You may terminate your account at any time by contacting our support team. Upon termination, your access to the platform will be immediately revoked.
Termination by Us
We may terminate or suspend your account immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users.
Effect of Termination
Upon termination, your right to use the service ceases immediately. We may delete your account and data after a reasonable period, subject to our data retention policies.
Governing Law and Dispute Resolution
Governing Law
These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.
Dispute Resolution
Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration, except for claims of intellectual property infringement.
Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
Contact Information
If you have questions about these Terms of Service, please contact us:
Phone
Business Address
OncoPA Solutions
Legal Department
Changes to Terms
We reserve the right to modify these Terms of Service at any time. When we make changes, we will:
- Post the updated Terms on our website
- Notify users via email of significant changes
- Update the "Last Updated" date at the top of this page
Your continued use of our services after any changes constitutes acceptance of the updated Terms of Service.